58,569 Jobs Available In Washington, DC

Partner Support Specialist

Posted on:
08/18/2022

Vista Equity Partners Management, LLC

Washington, DC, United States

Year in Review: Learn about Vista’s investments and key milestones in 2021. READ HEREPartner Support SpecialistCompanyEABFunctionProfessional Servic. . .

Posted on:
08/18/2022
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09/15/2022

Environmental Svcs Aide

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary The incumbent in this position will perform a variety of duties necessary to maintain conditions consistent with the infection cont. . .

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08/18/2022
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Environ Svcs Aide Floor Tech

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary The Floor Technician, using specialized, power equipment, is responsible for the overall floor maintenance of hard surface and ca. . .

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08/18/2022
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Nursing Assistant

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary Provides patient care to an assigned group of patients, according to an established plan of care, under the direction and supervi. . .

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08/18/2022
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09/15/2022

Clinical Nurse (Medical/ Surgical ICU, RN)

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

Why Join Us? Clinical Nurses at Washington Hospital Center deliver exceptional nursing care to patients and families. Our “Pathway to Excellenc. . .

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08/18/2022
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Radiology Preauth Assoc

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary The individual in this position is responsible for all the functions and activities related to the preauthorization process for im. . .

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08/18/2022
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09/15/2022

Office Asst

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary The Office Assistant performs a variety of assigned clerical and patient care duties essential to the daily operations of the assig. . .

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08/18/2022
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Medical Assistant

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

Job Summary Performs clinical and administrative duties in an ambulatory setting under the supervision of a physician. Duties may include venip. . .

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08/18/2022
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09/15/2022

Unit Secretary

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08/18/2022

Medstar Surgery Center

Washington, DC, United States

GENERAL SUMMARY Performs a variety of clerical support activities for a nursing unit. Ensures the timely, efficient, and organized flow of ope. . .

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08/18/2022
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Rehab Licensed Practical Nurse - Traumatic Brain Injury Unit

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

Job Summary The rehabilitation clinical nurse is a key member of the interdisciplinary team to deliver patient-centered rehabilitation nursing ser. . .

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08/18/2022
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09/15/2022

Unit Secretary

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

GENERAL SUMMARY Performs a variety of clerical support activities for a nursing unit. Ensures the timely, efficient, and organized flow of oper. . .

Posted on:
08/18/2022
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09/15/2022

Imaging Technical Assistant I

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary Assists nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the R. . .

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08/18/2022
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09/15/2022

Patient Service Coordinator

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary Interacts with the practice community in a positive, pleasant and professional manner to coordinate efficient patient flow throug. . .

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08/18/2022
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09/15/2022

Registered Nurse Intermediate Care- IMC

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Why Join Us? Clinical Nurses at Washington Hospital Center deliver exceptional nursing care to patients and families. Our “Pathway to Excellenc. . .

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08/18/2022
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09/15/2022

Provider Relations Specialist II

Posted on:
08/18/2022

Centene Corporation

Washington, DC, United States

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. A. . .

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08/18/2022
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09/15/2022

Partner Support Specialist

Vista Equity Partners Management, LLC

Washington, DC, United States Salary : $ 15.95 per hour Apply Now
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Job Type: Full Time

Category: Information Support And Services

Key Skills:

training Internship - <p>if You Make Hearts Beat Faster, Your Own Has To Be In The Right Place. Key Skills

  • Information Technology||microsoft Office Suite||CMS||Citrix Metaframe||CompTIA||ITSM||Product Testing||Walking||Windows 2000||ms Office

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Year in Review: Learn about Vista’s investments and key milestones in 2021. READ HERE

Partner Support Specialist

Company

EAB

Function

Professional Services

Level

Experienced

Location

Washington, Washington, D.C.

Job Summary

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Technology Partner Support Specialist

This role is based in Washington, D.C.

Primary Responsibilities:

  • Gain knowledge and usability of EAB products and services, while providing daily Tier 1 support to our partner community.
  • Responsible for partner communication and expectation setting through daily interactions involving data issues and change requests.
  • Troubleshoot technical and non-technical issues in order to perform root cause analysis, including the ability to identify and implement corrective and preventive measures.
  • Work with Tier 2 and Tier 3 Engineers, Business Analyst, and Data Integration Services, and/or Product teams to identify root cause and provide resolution on individual support tickets.
  • Partner closely with Partner Success teams to provide technical support for assigned partners.
  • Develop presentation and report deliverables for both internal and external customers.
  • Track status of specific support tasks and projects using Salesforce platform.
  • Track status of patch releases and new functionality through JIRA in order to communicate effectively with partners.
  • Execute ad hoc special projects for Performance Technologies and/or Agency Services delivery teams, supporting the departments strategic priorities.
  • Participate in user acceptance testing related to resolved defects and new functionality.
  • Recommend initiatives geared toward support process improvement.
  • Perform administrative functions related to support delivery, including: tracking support requests, completing paperwork, scheduling appointments, and generating documentation

Basic Qualifications:

  • High school diploma or Associates' degree and/or IT certification
  • 2+ years of professional experience
  • Ability to effectively communicate both oral and written with employees at all levels
  • Demonstrated critical thinking/problem solving skills and an ability to creatively solve complex issues
  • Able to work independently and autonomously
  • Proven customer service skills with a focus on attention to detail
  • Experience working with Excel and aptitude to learn advanced Excel functionality

Ideal Qualifications:

  • Bachelor’s degree
  • Excellent academic record
  • Ability to collaborate with others for process, product, and service improvement
  • Ability to communicate clearly and effectively to a variety of audiences
  • Proven ability to meet and exceed internal and external customer expectations
  • Proven ability to manage and troubleshoot basic technology platforms
  • Attention to detail
  • Solution-focused problem solving
  • Ability to handle multiple projects simultaneously
  • Experience developing personal organization tactics to meet business goals
  • Proven experience managing multiple, competing priorities
  • Discretion with sensitive material and communications
  • Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

· Medical, dental, and vision insurance; dependents and domestic partners eligible

· 401(k) retirement plan with company match

· 20+ days of PTO annually, in addition to paid firm holidays

· Daytime leave policy for community service or fitness activities (up to 10 hours a month each)

· Paid parental leave for birthing and non-birthing parents

· Phase Back to Work program for employees returning from parental leave

· Infertility treatment coverage and adoption or surrogacy assistance

· Wellness programs including gym discounts and incentives to promote healthy living

· Dynamic growth opportunities with merit-based promotion philosophy

· Benefits kick in day one, see the full details here.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis co

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