Operations Specialist

Job Description:

Retail Channel Operations Specialist

Top must have skills: Project Management/Support- Communication Skills, Strategic Planning

Hybrid Schedule: Mon/Fri remote, Tues-Thurs in office

• You will support the Channel Management team in collaborating with the Customer, Retail Training organization, Vendors, Retail Account Channels, Marketing, Retail Training organization, Service, Finance, HR, Field, and Strategy teams at both Global and North American levels to bring operational execution and services to life in our stores that elevate the Consumer Experience.

• As a Retail Channel Specialist you will be in a position of operational support for our accounts internally and with customer. Collaboration, strategic/operational brief development, communication, planning, attention to detail, and process will be vital pieces of the job.

• You will partner closely with the Retail Channel Operations team and carrier cross functional teams to ensure tools and resources function correctly.

• In addition, you will be instrumental in the execution support and analysis of the key strategic initiatives.

• You will work directly with corporate retail account teams both locally and nationally to help set the operational process and measure the overall execution of Client's success.

• You should exhibit a proven ability to convey complex ideas in simple, effective ways that influence, inform and educate audiences at all levels in the organization.

• You will interact with Executive Leadership across Client, globally and within cross functional areas, to help move Client's retail experience forward.

• This will include being a fierce advocate for the team, driving repeatability, stability, and intuitiveness into everything we do, so that they can focus on serving consumers instead of trying to use inefficient tools/processes.

• Additionally, you will be required to explain complicated, detailed, and quickly changing facts to Client retail leadership team in a succinct, easy to understand manner.

Qualifications:

• Bachelors degree plus an additional 3 years of relevant retail experience required.

• Demonstrated experience working with multiple accounts and operations.

• Strength in working cross functionally, harnessing a collaborative team environment and being able to lead project work within a large dynamic team and drive end to end planning.

• Adaptability to move at the pace of consumer and work in a constantly evolving environment, making decisive decisions when needed.

• Experience in developing process and creating measurements.

• Understanding of Retail development and store systems/equipment highly desired.

• Proficiency in Power Point, Word, and Excel.

• Outstanding written and communications skills, time management, and organization skill.

• Assess and provide insights on operational market opportunities for various channels, geographies and service levels to boost sales performance including informing go-to-market strategies, improvements to our account/internal teams capabilities and performance, and product enhancements.

• Ability to travel approximately 10% of the time.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.