PUBLIC BENEFITS SPECIALIST APPEALS & TITLE IV-E

PUBLIC BENEFITS SPECIALIST APPEALS & TITLE IV-E

Recruitment #22-120-3652

Introduction

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington, DC, Loudoun offers a diverse blend of cultural, recreational, and educational opportunities.

The Department of Family Services administers a wide variety of programs and services that assist children, youth, families, individuals with disabilities, and older adults with basic supports and medical needs as well as services to protect children and vulnerable adults from abuse, neglect, and exploitation. All services are delivered under state and federal mandates or under local initiatives that seek to improve family stability, help families achieve safe and affordable housing, and increase self-sufficiency. Our vision is better health, safety, and well-being for all. Our mission is to support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.

Job Description

The Loudoun County Department of Family Services is currently seeking talented and highly motivated candidates who are looking to work in a diverse, exciting, and fast paced work environment and have a desire to help Loudoun County residents navigate the appeals process and assist foster care workers in obtaining needed funding for placement and services.

This position is responsible for reviewing appeals received for the SNAP, Medicaid, TANF and Energy Assistance programs when customers do not agree with eligibility decisions. Responsibilities include reviewing the eligibility determination, making corrections on cases with incorrect determinations, writing appeal summaries to support eligibility decisions and participating in the appeal hearing along with the customer and hearing officer. In addition, this position is responsible for maintaining the Title IV-E and Foster care caseload for foster care children in Loudoun County custody. These responsibilities include processing applications for Federal Title IV-E funding, Medicaid, TANF and SNAP. This position manages the ongoing caseload of children in foster care. This highly complex program is regularly audited by the State and Federal agencies that administer the program, and the candidate would be responsible for participating in these audits.

People who are successful in this role:

• Have extensive knowledge of complex federal, state, and local Title IV-E, SNAP, Medicaid and TANF programs.
• General knowledge of other Public Benefits programs to include Refugee Cash and Medical Assistance, Long Term Care Medicaid, and Energy Assistance.
• Demonstrate the ability to understand, interpret and apply policy appropriately in determining eligibility.
• Have good communication skills and the ability to communicate effectively in understandable terms orally and in writing.
• Ability to clearly present information in a formal hearing and audit settings, and describe eligibility decisions, along with their corresponding policy.
• Display good interpersonal skills and the ability to establish and maintain working relationships with clients, co-workers, staff, other professionals, officials, and the public.

Hiring range: $51,542.99-$69,583.04- salary is commensurate with experience

Job Requirements

Preferred:

• One (1) year experience in quality assurance.
• Public Benefits Eligibility Specialist experience.
• Experience in public assistance appeals work.

Special Requirements

• This position may be assigned and required to work at an alternate work site(s) to carry out duties that support the needs of the County.
• In addition, you must be available for duty beyond the normal workday (8:30am-5:00pm), which includes nights, weekends, and holidays, as required to perform functions of the position for the assigned department.
• The successful candidate may be required to perform work that involves crisis situations and is required to make decisions involving people, resources, and property.

Post Conditional Offer Contingencies