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THE PROVIDENCE CENTER Job Description Job Title:Residential Assistant Department:Substance Use Residential Services FLSA:Non-Exempt Status:Full-t. . .
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Job Type: Full Time
Category: Family & Community Services
THE PROVIDENCE CENTER
Job Title:Residential Assistant
Department:Substance Use Residential Services
Status:Full-time/Part-time/Per DiemReports to: Lead Residential Assistant
Perform, coordinate and monitor the daily non-clinical operations of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
Provide orientation of clients into the community.
-Conduct tour of the facility and make introductions.
-Problem solve and provide other support to clients as needed.
-Serve as a role model.
-Assist all new clients with connecting to a Peer Mentor and introduce them to the Lead Peer
Assist in new client admissions.
-Review rules and regulations, issue linens, assign bedrooms, sign appropriate releases, gather birth certificates and social security cards, IDs etc.
,introduce them to the case manager, nurse, their assigned clinician, management, and other staff as appropriate.
Perform a variety of services.
- Abide by all confidentiality standards and policies: HIPAA and 42CFR enforced
-Assist with the supervision of AA/NA meetings and recreational activities
-Check daily client details and follow through on any unsatisfactory performance
-Assign daily client housekeeping assignments and assist clients in performing necessary housekeeping tasks.
-Transport clients to appointments with appropriate social service agencies; i.e. doctors, dentists, GPA, etc.
-Maintain an inventory of linens.
-Conduct toxicology testing and breathalyzer for all clients as instructed by management and documented as appropriate
- Ensure a safe, clean and healthy living environment withHIPAA and best practices standards as a priority
-Assist in conducting monthly/quarterly fire drills and send in reports.
-Monitor client whereabouts during fire drills or emergencies.
-Report any deficiencies to manager.
-Ensure medication procedures are followed.
-Ensure clients are present at designated times to take prescribed medications.
-Ensure information is logged and documented appropriately and accurately
-Drive carefully and abide by traffic rules.
-Ensure that seat belts are worn by all traveling in Center owned vehicles.
-Perform record keeping in accordance with Health Information Services (HIS) and other Center requirements.
- Document all notable client encounters in EPIC in the format of a quick note or group
- Email staff members about client issues and/or concerns as appropriate
-Complete daily activity logs
- Practice thorough and timely communication with client clinicians and case manager for client-related issues as appropriate.
-Monitor confidentiality in accordance with Center policy and legal requirements.
-Follow required office procedures in a cooperative manner.
-Initiate and process incident reports as per Center guidelines.
-Adhere to Infection Control protocols.
-Adhere to Weapons and Contraband protocols during admission, discharges, and upon
client return for the community.
Maintain cooperative relationships with clients, other employees and the public.
-Treat clients with respect.
-Work in cooperation with co-workers and supervisory staff.
-Work with team members regarding problems in a constructive manner.
-Accept and use direction and supervision.
-Benefit from constructive feedback.
Attend trainings, case presentations and conferences.
-Provide feedback to staff on the content of educational programs attended.
-Attend mandatory in-service trainings and other trainings required.
- Attend and participate in staff meetings
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). Advanced education preferred. Experience working with a substance abuse population is strongly preferred. Must have awareness of the general trends in confronting the problems of substance abuse.
Must be able to obtain medication room clearance within 3 month of being hired: have a baseline understanding of medication protocol per TPC policy, understand and adhere to medication disposal policy, and basic safety precaution of handling medication in a residential setting
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to clients.
Ability to read and transpose toxicology screen results received from the lab into program documentation and communicate issues to the clinician/nurse
Ability to carefully and accurately administer client medications per the programs polices and protocols
Must be comfortable participating in sample collection for toxicology reports
Ability to apply commonsense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have valid driver's license and insured auto.
OTHER SKILLS AND ABILITIESMust be able to work well with a broad spectrum of people. Must be well organized. Ability to relate comfortably with clients and develop and maintain the client's confidence and cooperation; function as a team member, and to respond calmly and efficiently to stressful situations.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to taste or smell. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.