QRT Case Manager

We are offering a $500 sign-on bonus for the QRT- Case Manager position.

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, inclusion and equality, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

This is a professional, non-exempt position responsible for providing case management services to individuals in Pinellas County needing mental health and/or substance use services. Case management services may include outreach, engagement, referral, and linkage to formal (community providers) and informal (family, friends, neighbors, school, etc.) resources to build support networks for clients addressing health, social, and economic needs. The Case Manager will develop, strengthen and maintain direct working relationships with community providers as a mechanism of support for clients and the program.

• Provide an in-person response, as required and within the timeframes designated by contractual requirements and/or program procedure, to referrals.
• Engage with individuals, as well as their informal support networks (friends, relatives, neighbors, etc.).
• Identify strengths, limitations, risk factors, and needs, using an assessment tool (if required) to develop and coordinate services.
• Maintain contact with client, as required telephonically and/or in-person, with frequency outlined by contractual requirements, program procedure, and/or as based upon client need.
• Provide information, referral and follow-up for appropriate substance use treatment, community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet client needs.
• Monitor progress of each individual client, which may include collateral with formal and informal supports who are brought into the service delivery process.
• Create an advocacy relationship with the client in order that their needs are met by other systems, which they are involved with to include but not to be limited to, the Child Welfare System, the School System, the Economic Self Sufficiency System, Employment and Housing Systems.
• Provide naloxone emergency overdose reversal kits to clients and informal supports designated for administration of naloxone, as well as related safety information.
• Maintain client records that are timely and include detailed quality information, as well as, meet performance standards as outlined by contract requirements and Gulf Coast Jewish Family and Community Services policy and procedure.
• Maintain accurate and up-to-date Authorization for Release of Confidential information forms to assure client confidentiality (one form per source agency to communicate with).
• Must ensure concise and timely completion of all documentation according to contract requirements, including entering all case activities into the AVATAR within two (2) business days.
• Assist in program planning and community outreach, training, and development of resources for the program clients.
• Attend supervision with Program Manager or designee on all cases.
• Participate in monthly staff meetings, audits, and other activities with QRT members, as determined by the Program Manager or designee.

WHAT WE OFFER:

• $39,000 salary
• Flexible hours
• 15 PTO days per year
• 12 Paid holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor’s Degree from an accredited university or college in the field of human services, counseling, rehabilitation, or related field.
• At least one year experience preferred in working with vulnerable populations to include individuals experiencing substance abuse matters, and/or mental health and emotional issues.
• Must have a valid drivers’ license and current automobile insurance.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is committed to ensuring the health, safety, and well-being of its employees and clients, which include members of vulnerable communities. As part of this commitment, COVID-19 vaccines are required for current and newly-hired employees, unless an employee is entitled to a reasonable accommodation or exemption as permitted pursuant to Gulf Coast JFCS’s COVID-19 Vaccination Policy.