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Merchant Services Relationship Manager (Sales)

Wilmington Trust

Harrisburg, AR, USA Estimated Salary : $ 56,345 per year Apply Now   
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Job Type: Full Time

Category: Marketing Management

Key Skills:

training Internship - <p>if You Make Hearts Beat Faster, Your Own Has To Be In The Right Place. Key Skills

  • Excel
  • Wealth Management
  • Underwriting
  • Investment Management
  • Credit Analysis
  • Market Research
  • Solicitation
  • Spreadsheet Software
  • Microsoft Word

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Title: Merchant Services Sales Consultant

Basic Function:

Responsible for developing new Merchant Services business and servicing existing clients. Build and maintain business partnerships with Commercial Relationship Managers and Treasury Management Consultants to develop sales opportunities with prospects and / or existing M&T Bank clients.

Nature and Scope:

•             The position reports to the Merchant Regional Sales Manager and is responsible for actively contributing to the development, expansion and maintenance of the Bank’s Merchant Services business.

•             The position requires a strong understanding of merchant risk with demonstrated proficiency in determining and responding to risk levels of prospect and existing clients

Essential Position Responsibilities:

•             Call, in person and via telephone, prospective clients to develop new merchant services business.

•             Work with Relationship Managers and Treasury Management Consultants to sell Merchant Services.

•             Keep business partners abreast of sales activities and pipeline status.

•             Provide timely implementation of new accounts won by accurate and thorough completion of required documentation.

•             Identify cross sell opportunities and refer business to internal partners.

•             Manage merchant risk in underwriting and account maintenance efforts.

•             Determine and respond to risk levels of prospective and existing clients.

•             Prepare Merchant Services sales presentations and proposals to present product benefits and M&T Bank’s value proposition.

•             Participate in pricing decisions and recommend pricing in accordance with Bank policies.

•             Assist Sales Manager in executing sales strategies and in meeting department goals.

•             Perform ongoing training of business partners on products in order to increase their effectiveness as referral sources.

•             Maintain departmental reports utilizing Enterprise Relationship Management (ERM).

Minimum Qualifications Required:

•             Bachelor’s degree and 3 years Commercial Payments Sales experience or comparable banking experience or in lieu of a degree a combined minimum of 7 years higher education and or work experience including 3 years Commercial Payments Sales experience or comparable banking experience.

•             Technical aptitude to comprehend merchant equipment and software.

•             Excellent oral and written communication skills.

•             Strong sales aptitude with a strong comfort level for performing in a results-oriented atmosphere.

•             Highly organized and self-motivated with the proven ability to function in an independent and professional manner.

•             Strong interpersonal and teamwork skills.

•             Strong analytical, problem solving, and negotiation skills.

•             Ability to travel within assigned territory up to 50% of time.

Ideal Qualifications Preferred:

•             Bachelor’s degree level of education or higher.

•             5-7 years Merchant experience strongly preferred.

•             Expert consultative sales skills.

•             Ability to deliver dynamic presentations to business clients.

•             Ability to make effective sales presentations that win client business, based on your recommendations.

•             Experience in working within a referral partnership to successfully uncover ongoing new sales opportunities.

•             Technical aptitude specific to the Middle Market/Commercial Merchant landscape (specifically experience with ecommerce solutions/gateways/ERP system integrations etc.)

•             Consistent achievement of meeting business financial expectations.

•             Experience responding to RFPs.

•             Resourceful and “problem solver” mentality.

•             A proactive mindset.

•             Self-starter and with a highly motivated personality.

•             Current experience in a similar merchant services sales role with a large financial institution.

•             Current experience in the position’s geographic region.

•             We encourage candidates with relevant military experience to apply.

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Location

Harrisburg, Pennsylvania, United States of America