Many Office Manager positions are done in conjunction with other roles within the company.
But what does an Office Manager actually do, and how do you become one? Well, we’ve got a clear and concise career guide which will explain it to you in
What is an office manager?
The office manager role uses administrative, leadership and organisational skills to manage a team of workers in an office - go figure? Jokes aside, it does require a robust set of skills, people management and experience to ensure the completion of appropriate quality work effectively. Under the office manager job description, it explains that this role is in almost any sector with the skills required being highly transferable with other jobs.
A manager of an office is responsible for the general running, admin activities, people and other related resources. They ensure equipment is maintained, records are always up to date, and processes work smoothly. The administration manager job description may differ slightly depending on how big the organisation is, for example, at a small company, you may carry out more tasks yourself. In contrast, in more substantial business, you would be able to delegate to the team. The job title can also be an operations manager, business manager and administrative manager.
Office managers typically start on a salary between £18,000 and £30,000.
What are the duties of an office manager?
Now we understand the job description for an office manager better; it’s time to take a look at the duties and tasks you’d be doing daily. Managing filing systems, both online and paper, recording office expenditure, managing the budget and supplies of stationery and equipment are typical office manager duties. Further, using a range of software from email to databases, maintaining the office condition - from cleaning to security - to arranging repairs and checks is part of the role.
Office manager responsibilities extend to recruiting staff, training and completing inductions, and managing rotas and staff levels. You may find yourself delegating to employees, managing their workload, conducting appraisals, performance review meetings and promoting staff.
Additionally, an office manager will also need to be knowledgeable with health and safety policies, data protection laws and adhere to the company’s policies at all times. The duties of an office manager also involve attending conferences, completing training and organising chair meetings with staff. Writing reports for senior management, responding to customer complaints and enquiries and delivering presentations are typical for the position. Promoting equality and diversity policies, organising testing for safety devices and electronic equipment and creating a safe and welcoming place of work is just as important.
What office manager qualifications do you need?
To get the big, shiny manager's office, you’ll need to work your way up, gain relevant experience or undertake extra qualifications. There is no official set of office management qualifications that you need, but there are courses that can be helpful when you’re running the day. Business administration or management, human resource management, public administration, management, and computing or information technology courses in either degree or HND are useful.
But working in office management without a degree, foundation degree or HND is also possible if you have experience and the set skills they’re seeking. Most people working in this role work their way up over time, and some employers may ask to study a management qualification when in the office job role.
If you’re over the age of 16 and not in full-time education and looking for an apprenticeship, there are options available in business and administration and higher levels. Once you’ve completed intermediate and advanced levels, you can reach the higher level where you train for the role of an office manager. SVQs and NVQs also provide business and administration studies.
Under the office manager job description, it explains that this role is in almost any sector with the skills required being highly transferable with other jobs.
Candidates don’t need a postgraduate qualification for this position; however, if they are looking to study a Master’s or Postgraduate Diploma, studying one in a business-related subject is also helpful.
What office manager skills do you need?
The essential skills employers look for on an office manager CV include excellent communication, organisational and time-management skills as well as IT, systems and typing skills. Office managers should know the Microsoft Office Suite (Excel, PowerPoint and Word), data protection, employment, equality and diversity. You don’t need to be able to recite the legislation by heart but being aware of them is useful.
Office management skills involve having the ability to be flexible, adaptable, to work as part of a team and supervise employees. Having excellent interpersonal skills, attention to detail and project management skills are also universal regarding the daily tasks. Office managers should be able to manage their workload, delegate to others, prioritise tasks, work under pressure and to deadlines.
Where to find office manager jobs?
Office manager jobs work across a range of industries from charity, public and private sectors. They can work in any company that runs an office, from small and medium-sized businesses to huge multinational corporations. Some examples of office manager employers include NHS, private healthcare companies, government, local authorities, schools, universities, engineering firms, legal firms, media and creative industries, charities, community groups, social work businesses, security services, transport organisations, science organisations, retailers, wholesalers, manufacturers, distributors and public utilities.
What is the average administration manager salary?
When working as a manager of the office, your wage can vary depending on your employer, type of industry and level of responsibility involved in the role. Office managers typically start on a salary between £18,000 and £30,000. After gaining experience, the administration manager salary can rise to range from £30,000 and £50,000.
The bigger the office, the more staff and responsibility you have the potential for your earnings to be more significant too. In some companies, office manager jobs may follow a grading and pay scale.
To get the big, shiny manager's office, you’ll need to work your way up, gain relevant experience or undertake extra qualifications.
What are the prospects for an office manager?
We understand the manager’s job description exceptionally well, now you’re working in the field, what next? Most office managers aren’t entry-level candidates. Instead, they usually have experience and extensive administrative skills. After you’ve secured the position and gained valuable experience, you may take on more responsibilities, manage more staff. You can also take on more senior duties and expand your staff levels. If you want to progress, you can move to a more prominent organisation with a larger workforce or into a specialist sector.
For example, you may be working as an office manager for an accounting team and then progress to manage an entire department. A typical prospect for office managers is to move up into senior management, become the head of a department and even further a regional manager. It can be hard to see a standard career structure in office management, however, if you develop in a specialist area like human resources or finance this will provide transferable skills you can use to move to bigger and better opportunities.