6,908,086 Jobs IT Service Technician For Onsite And Helpdesk Support Level Available

IT Helpdesk Support Technician

Posted on:
04/15/2021

Partners In Performance

Atlanta, GA, United States

Partners in Performance is a global management consulting firm that works hand-in-hand with our clients to deliver sustainable results in business pe. . .

Posted on:
04/15/2021
Apply Before:
05/06/2021

Helpdesk - IT Support Technician

Posted on:
04/08/2021

Lairdnortonwm

Seattle, WA, United States

Description Laird Norton Wealth Management, the Pacific Northwest’s largest independent wealth management firm, is seeking a full-time Helpdesk - IT. . .

Posted on:
04/08/2021
Apply Before:
04/29/2021

Onsite Support IT Technician

Posted on:
04/15/2021

Elwood Staffing

Colorado Springs, CO, United States

Onsite Support IT Technician Pay: $20.00 /hour Elwood Staffing has immediate openings for experienced IT support technicians. If you have 2+ . . .

Posted on:
04/15/2021
Apply Before:
05/06/2021

IT Helpdesk And Support Technician

Posted on:
04/06/2021

United Animal Health

Sheridan, IN, United States

IT/CORPORATE IT Helpdesk and Support Technician Sheridan, IN Position Title:IT Helpdesk and Support TechnicianDepartment / Division:IT/CorporatePo. . .

Posted on:
04/06/2021
Apply Before:
05/04/2021

IT Helpdesk Support Technician

Posted on:
03/26/2021

Pierce Professional Resources

New York, NY, United States

Summary: Energetic, customer oriented and resolution driven helpdesk support analyst based out of NY offices. Providing level-I hands-on support for . . .

Posted on:
03/26/2021
Apply Before:
04/23/2021

IT Helpdesk Technician

Posted on:
04/14/2021

Highline Physical Therapy

Carlsbad, CA, United States

Title: IT Helpdesk Technician Location: Remote; Texas or Central Standard Time preferred Overview: PRN is seeking a qualified IT Helpdesk Technician.. . .

Posted on:
04/14/2021
Apply Before:
05/05/2021

IT Helpdesk Support Technician

Posted on:
03/29/2021

The Infosoft Group LLC

Clarksburg, MD, USA

IT Helpdesk Support TechnicianLocation US-MD-ClarksburgJob ID 2981Category Information Technology - Business Applications/Help Desk/Network/Web - AllE. . .

Posted on:
03/29/2021
Apply Before:
04/19/2021

IT Helpdesk Support

Posted on:
04/03/2021

Bowman Williams

Reston, VA, United States

IT Helpdesk Support – Tier II Escalations & Projects (MSP) As one of the top growing I.T. services provider and consulting firms in Reston, VA. We . . .

Posted on:
04/03/2021
Apply Before:
04/24/2021

IT Helpdesk Technician

Posted on:
03/25/2021

Bowman Williams

Fairfax, VA, United States

IT Helpdesk Technician (MSP) We are seeking an IT Helpdesk Technician (MSP) to join a rapidly expanding Managed and Cloud Services Provider in Fairfa. . .

Posted on:
03/25/2021
Apply Before:
04/22/2021

Helpdesk IT Support

Posted on:
04/01/2021

Morganhunter

Kansas City, MO, United States

Helpdesk IT Support (Contract) Kansas City, MO Job Description HELPDESK IT SUPPORT SPECIALIST JOB DESCRIPTION: Work both individually . . .

Posted on:
04/01/2021
Apply Before:
04/29/2021

IT HELPDESK/TECHNICIAN

Posted on:
04/12/2021

Copeland Coating Co Inc

Chandler, AZ, United States

Crafco, Inc. has 2 openings for IT Helpdesk/Technicians located at the corporate office in Chandler, Arizona. The IT Helpdesk/Technician is responsib. . .

Posted on:
04/12/2021
Apply Before:
05/10/2021

IT HelpDesk Technician

Posted on:
04/06/2021

The Infosoft Group LLC

Baltimore, MD, USA

Position: IT HelpDesk TechnicianLocation: Baltimore, MDJob Id: 5217-RCAT-4# of Openings: 1Optimal Solutions & Technologies (OST, Inc.) is focused on e. . .

Posted on:
04/06/2021
Apply Before:
05/04/2021

IT HELPDESK/TECHNICIAN

Posted on:
04/15/2021

Copeland Coating Co Inc

Chandler, AZ, United States

Crafco, Inc. has 2 openings for IT Helpdesk/Technicians located at the corporate office in Chandler, Arizona. The IT Helpdesk/Technician is responsib. . .

Posted on:
04/15/2021
Apply Before:
05/06/2021

IT Helpdesk And Support

Posted on:
03/25/2021

Spot On Printing Solutions Co.

Upper Sandusky, OH, United States

Systems Administrator/ IT Helpdesk and Support Kalmbach Feeds, Inc. – Upper Sandusky, OH Kalmbach Feeds is a fast paced leader in the agribusi. . .

Posted on:
03/25/2021
Apply Before:
04/22/2021

IT Support Helpdesk

Posted on:
03/25/2021

Extreme Data Technologies

Falls Church, VA, United States

IT Support Helpdesk (Tiers 1-2) Location: Falls Church, VA Extreme Data Technologies (XDT) is seeking a highly technical and extremely motivated i. . .

Posted on:
03/25/2021
Apply Before:
04/22/2021

IT Helpdesk Support Technician

Partners In Performance

Atlanta, GA, United States Estimated Salary : $ 43,244 per year Apply Now   
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Job Type: Full Time

Category: Information Support And Services

Key Skills:

training Internship - <p>if You Make Hearts Beat Faster, Your Own Has To Be In The Right Place. Key Skills

  • Ticketing
  • Windows 7
  • Information Technology
  • Office 365
  • Big Data Analytics
  • CRM
  • Electrical Engineering
  • MCSE
  • Microsoft Office

Apply Now   

Partners in Performance is a global management consulting firm that works hand-in-hand with our clients to deliver sustainable results in business performance. Our firm has real scale and a demonstrated track record with reach across Australia and New Zealand, South East Asia, Africa, North and South America, Europe and Middle East. As a Firm, we are about Unleashing Potential in our clients and our people.

Candidate Background
- Degree qualified in IT or relevant discipline or can display relevant industry experience
- 3+ years’ IT Helpdesk and Desktop Support experience
- Strong customer service skills, with a view of ‘being there to help’
- Ability to work independently of team peers who are based in other global locations and deliver on commitments made
- Excellent communication skills
- An independent and analytical thinker who can solve problems by citing discrepancies and filling gaps
- Exceptional at prioritising and multitasking
- Ability to build strong working relationships within a global team
- Highly process orientated, with a view to define and constantly identify and improve core processes
- Willingness to learn on the job and grow as an IT professional

Purpose and Responsibilities of the Role
The IT Helpdesk Support Technician’s primary task is to provide Level 1 and Level 2 Helpdesk support for requests that are submitted to the IT Helpdesk. The role will require you to resolve or escalate the support calls within the agreed SLA timeframe.
 
As a Level 1 / Level 2 Technician, you will support customer issues such as password resets, system access requests, desktop related questions and provide solutions for problems. You will also be required to fulfill service requests that need IT involvement.
 
The role will be based in Atlanta and will form part of an overall IT department remotely supporting employees across the globe.
 
The role has two core accountability areas:-
Providing exceptional level 1 (helpdesk) and 2 (desktop) IT Helpdesk support to our staff located in the Atlanta office and remote locations across the globe.  Support will be provided via telephone, remote control and instant chat. Managing and supporting priority projects (when needed)
 
Any Other Requirements
You will have experience in working with some of the following:
 
3+ years’ experience in administration and troubleshooting varying technologies within the System/Application Infrastructure environments below:
Microsoft Desktop Operating Systems – Windows 8 & 10, Mac OSX, Microsoft Office 2013/2016, Office Mac 2016
Microsoft Server Operating Systems – Windows Server 2016 or newer
Active Directory Administration
Hardware maintenance, installation, upgrading & diagnostic (PC/Laptop)Office 365 or virtual server environments
Networking Technologies – LAN/WAN, switches, routers, VPNs
Application support for cloud-based technologies (report building, password resets etc.) e.g. Salesforce, Netsuite, Concur
Mobile Device Support (iPhone, Android)
 
Other experience that are preferred but not necessary
Microsoft Azure Rights Management Services (Azure RMS)
Skype/Skype for Business deployment on a variety of devices, i.e. Windows/Mac OS & mobile devices
Supporting web conferencing services i.e. MS Teams, Zoom, WebEx, Join.me etc.
Managing support calls using the ManageEngine Helpdesk ticketing system
Support remote users via remote access tool i.e. Logmein Rescue
Exposure to BI reporting tools i.e. Power BI
 
Other qualifications that are preferred but not necessary:
ITIL certification Microsoft
Certified Professional (MCP)
 
 

Partners in Performance embraces diversity and inclusiveness. It’s a part of our culture and has been a steady focus since we started our firm over 20 years ago. If you enjoy working in a fast paced and vibrant environment and are passionate about making a real impact then we look forwarding to hearing from you as we continue on our exciting growth trajectory. Interested?