68 Jobs Help Desk Tech Available

Help Desk Tech

Posted on:
05/26/2021

Galactic Network Integrators, Inc.

Kirtland, NM, United States

AFRL PRsISM – Help Desk Tech JOB DESCRIPTION: This Tier 1 service desk position is responsible for answering calls, logging the calls in the ticke. . .

Posted on:
05/26/2021
Apply Before:
06/24/2021

Help Desk Tech

Posted on:
05/07/2021

Central Business Solutions Inc

Cambridge, MA, United States

Position Role/Tile: Help Desk TechLocation: Cambridge, MA.  Must-Have Skills/Background:  MUST be able to go onsite in Cambridge MA 4 days a week,. . .

Posted on:
05/07/2021
Apply Before:
06/24/2021

IT Help Desk Tech

Posted on:
05/02/2021

Bragg Companies

Long Beach, CA, United States

Bragg Companies IT Help Desk Tech Long Beach, CA 90805 'To be considered for this position, please attach your resume with your application.' IT Help . . .

Posted on:
05/02/2021
Apply Before:
06/24/2021

Help Desk Tech Hourly

Posted on:
05/19/2021

Agile Defense Inc

Montgomery, AL, United States

Requisition #:HELPD02844 Job Title:Help Desk Tech Hourly Location:Montgomery, AL Clearance Level:Active DoD - Secret **Selected applicants may be. . .

Posted on:
05/19/2021
Apply Before:
06/24/2021

Help Desk Tech Support

Posted on:
05/18/2021

Intermax Networks

Coeur D'Alene, ID, United States

Description We are seeking an entry level individual with strong customer service skills and an aptitude for technology to join our Help Desk team. As. . .

Posted on:
05/18/2021
Apply Before:
06/24/2021

Help Desk Tech II

Posted on:
05/07/2021

PennyMac Financial Services

Tampa, FL, United States

Overview Provides virtual IT support to end users on a variety of issues. Job Description Identifies, researches, and resolves technical problem. . .

Posted on:
05/07/2021
Apply Before:
06/24/2021

ASSOC HELP DESK TECH

Posted on:
05/25/2021

Baptist Memorial Health Care Corporation

Memphis, TN, United States

Application FAQs Overview and Responsibilities Provide initial employee support for technical inquiries received via phone, email, and mes. . .

Posted on:
05/25/2021
Apply Before:
06/24/2021

Help Desk Tech 1

Posted on:
05/19/2021

Primavera Online School

Chandler, AZ, United States

If you’re bright, highly motivated and want to make a difference in education, then join our trailblazing edtech team! We’re catapulting secondary. . .

Posted on:
05/19/2021
Apply Before:
06/24/2021

Help Desk Tech 1

Posted on:
05/27/2021

Great Lakes Limousine Association

East Lansing, MI, United States

If you’re bright, highly motivated and want to make a difference in education, then join our trailblazing Ed-Tech team! We’re catapulting secondar. . .

Posted on:
05/27/2021
Apply Before:
06/24/2021

Help Desk/Tech Support

Posted on:
05/20/2021

Koch Davis

Yorktown, VA, United States

Help desk technician on a functional support desk, assisting users of the SLDCADA application. Answers help desk telephones for assigned account(s) an. . .

Posted on:
05/20/2021
Apply Before:
06/24/2021

Help Desk Tech / Sys Admin

Posted on:
05/18/2021

General Dynamics Corporation

Washington, DC, United States

$190.71April 29, 2021 04:00PM Help Desk Tech / Sys Admin - Active Top Secret required Job ID Number RQ86517 Category . . .

Posted on:
05/18/2021
Apply Before:
06/24/2021

Help Desk Tech - Farmington, CT

Posted on:
05/19/2021

UnitedHealth Group

Farmington, CT, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leadi. . .

Posted on:
05/19/2021
Apply Before:
06/24/2021

Help Desk Tech Support Analyst

Posted on:
05/16/2021

Experian

Clearwater, FL, United States

The Help Desk Technician, Expert is part of a hands-on technical support group that focuses on high quality customer support to keep our end-user tech. . .

Posted on:
05/16/2021
Apply Before:
06/24/2021

DoD Help Desk Tech Specialist

Posted on:
05/07/2021

Griffin Associates Realtors

Huntsville, AL, United States

DoD Help Desk Tier 2 Summary/Objective Provides IT Help Desk Tier 2 support for Redstone Test Center (RTC) Information Technology (IT) enterprise user. . .

Posted on:
05/07/2021
Apply Before:
06/24/2021

Computer Specialist / Help Desk Tech

Posted on:
04/27/2021

Hansell Tierney

Seattle, WA, United States

Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest.  Launched in 2001, we are a woman-owned business t. . .

Posted on:
04/27/2021
Apply Before:
06/24/2021

Help Desk Tech

Galactic Network Integrators, Inc.

Kirtland, NM, United States Estimated Salary : $ 74,421 per year Apply Now
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Job Type: Full Time

Category: Information Support And Services

Key Skills:

training Internship - <p>if You Make Hearts Beat Faster, Your Own Has To Be In The Right Place. Key Skills

  • Windows 7
  • Ticketing
  • Information Technology
  • Microsoft Office
  • TCP
  • ITIL
  • Diagnosis
  • MCSA
  • Office 365

Apply Now   

AFRL PRsISM – Help Desk Tech

JOB DESCRIPTION:

This Tier 1 service desk position is responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. Support provided is governed by Service Level Agreements in place with the customer. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting.

Experience/Skills

· Answer user calls to provide general user support related to their IT equipment or other needs.

· Creates, updates and closes out help desk tickets

· Works with other Tier 1 Support staff to ensure proper hand-off of tickets for prompt resolution

· Maintains required documentation of Tier 1 processes and SOPs

· Familiarity with Windows Operating system and Outlook email

· Familiarity with creating/updating Remedy tickets is preferred

Qualifications/Certifications:

Applicant must possess refined critical thinking skills, should be a self-starter, may direct the activities of other team members, diplomatic, multi-task capable, adaptive to a dynamic environment, dependable and reliable. Prior experience in a government consulting services environment is preferred.

Secret clearance is required. Minimum DoD 8570 IAT-II + CE certification required