Group Sales Representative

Group Sales Representative

Posting Details

Job Details

Description

Essential Job Functions:

• Solicit and book group business for hotel, F&B, golf and casino operation.
• Provides oversight of sales department staff, to include but not limited to, scheduling, payroll, hiring, recognition, and performance reviews.
• Assist with budgeting and providing of timely sales related reports.
• Assist in composing, editing, and distributing written communication to accounts and company related documentation.
• Responsible for count reports, bus tracking reports, monthly cost reports, cost analysis reports, and other month-end reports pertaining to tracking results.
• Complete department purchase requisitions.
• Performs hosting duties on specified group arrivals.
• Assist with office administration and clerical tasks.
• Communicate directly with guests; follow through with special requests, provide instructions, address concerns; investigate and resolve customer issues.
• Responsible for mailing programs and distribution of sales materials.
• Build strong relationships with internal and external customers to ensure the ability to influence, guide and drive the sales process.
• Participate in planning and scheduling of marketing events, golfing tournaments, banquets, and related venues with Marketing, Golf, F&B and other staff.
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions:

• Perform miscellaneous duties as assigned.
• Greet groups.
• Modify duty hours to enhance sales opportunities, participation in trade shows, conventions, meetings and local functions.

Job Qualifications:

• Experience Required: Strong administrative skills including typing, computer literacy (Microsoft Word, Excel, and Access preferred), excellent phone manner and communication skills.
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and /or Abilities Required: Must have great public speaking skills, negotiation and influencing skills and the ability to communicate effectively with all levels of internal and external personnel. Outgoing, self reliant, enthusiastic personality, strong presentation, written and communication skills; professional appearance; organized and detail oriented; ability to motivate and support the development of the sales staff; knowledge of reservations; group and individual operations and public relations.
• Licenses, Certifications, Bonding, and/or Testing Required: Must be able to obtain an Indiana Gaming Commission Occupational License – Level 2.
• Other Specialized Requirements: Desktop publishing skills preferred but not required.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

You are using an unsupported browser.