3,092,023 Jobs Director Service Delivery Available

Director, Service Delivery

Posted on:
05/18/2021

Gtt

Stillwater, MN, USA

Director, Service Delivery US VA HQ - 7900 Tysons One Place US TX Dallas-7460 Warren Pkwy US TX Austin-1835-B Kramer Ln . . .

Posted on:
05/18/2021
Apply Before:
06/24/2021

Director - Service Delivery Manager

Posted on:
05/16/2021

Cgi Inc.

Portsmouth, NH, United States

Director - Service Delivery ManagerCreate your Profile | Sign inActivate Career AlertsShare thisFind similar career opportunitiesDirector - Service De. . .

Posted on:
05/16/2021
Apply Before:
06/24/2021

Sr. Director-Service Delivery

Posted on:
05/18/2021

Broadridge Financial Solutions

Lanesville, NY, United States

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor commu. . .

Posted on:
05/18/2021
Apply Before:
06/24/2021

Director, Service Delivery-Analytical Instrumentation

Posted on:
05/21/2021

Agilent Technologies

Remote, United States

Agilent Technologies, Inc. Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applie. . .

Posted on:
05/21/2021
Apply Before:
06/24/2021

Senior Director, Service & Delivery And PMO

Posted on:
05/21/2021

FTI Consulting, Inc.

Bowie, MD, USA

About the Role The In-house Senior Director (non-consulting) leads our Project Management Office and project portfolio for the Technology practice. . . .

Posted on:
05/21/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
04/19/2021

Experian Plc

Allen, TX, United States

The Service Delivery Director will work closely with the VP of Security Engineering to ensure the successful execution of services provided to the bro. . .

Posted on:
04/19/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/09/2021

Experian

Allen, TX, United States

English 5 days ago Post Date 212494 Requisition # The Service Delivery Director will work closely with t. . .

Posted on:
05/09/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/14/2021

Capgemini Government Solutions

Asheville, NC, United States

About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront. . .

Posted on:
05/14/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/17/2021

Capgemini

Asheville, NC, United States

About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront. . .

Posted on:
05/17/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/04/2021

Washingtonrecruitment.com

Seattle, WA, United States

Our high-quality, global customer base includes businesses such as Clorox, Kellogg’s, Unilever, CVS and many other top brands and retailers. We’re. . .

Posted on:
05/04/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/04/2021

Capgemini

Asheville, NC, United States

Beginning of the main content section. About Capgemini Capgemini is a global leader in consulting, digital transfo. . .

Posted on:
05/04/2021
Apply Before:
06/24/2021

Service Delivery Coordinator

Posted on:
05/18/2021

Veterans Of Foreign Wars Of The United States

Grove City, OH, United States

Horizon is looking for energetic, highly-organized professionals who see change as an opportunity for growth. The Service Delivery Coordinator positio. . .

Posted on:
05/18/2021
Apply Before:
06/24/2021

Service Delivery Director

Posted on:
05/21/2021

Telefonaktiebolaget LM Ericsson

Plano, TX, United States

Location: Plano, TX, US Company: Ericsson As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve m. . .

Posted on:
05/21/2021
Apply Before:
06/24/2021

Director, IT Service Delivery

Posted on:
05/20/2021

Axia Women's Health

Cincinnati, OH, United States

Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, mo. . .

Posted on:
05/20/2021
Apply Before:
06/24/2021

IT Service Delivery Director

Posted on:
05/08/2021

St Croix Electric Co-op

Arlington, TX, United States

IT Service Delivery Director Location: Arlington Category: Information Technology Department: Information Technology Job Description The National Ru. . .

Posted on:
05/08/2021
Apply Before:
06/24/2021

Director, Service Delivery

Gtt

Stillwater, MN, USA Estimated Salary : $ 83,135 per year Apply Now
Share this job:

Job Type: Full Time

Category: Family & Community Services

Apply Now   
Director, Service Delivery US VA HQ - 7900 Tysons One Place US TX Dallas-7460 Warren Pkwy US TX Austin-1835-B Kramer Ln

The Director, Service Delivery is accountable for the planning, development & implementation of strategy that enables a team of managers and individuals to execute the ontime implementation and activation of telecommunication solutions for the Americas Division. The key need for this role is the ability guide, manage and lead the Service Delivery team to ensure they meet Service Delivery perfromance metrics, keep customer satisfaction high, as well as communicate to executive management any escalations or roadblocks. This position will also work to assist with customer and vendor escalations for the Service Delivery team and will work to cover U.S. based clients.

Internal Departments They Will Interact With:

Service Delivery management team, Service Delivery Coordinators and Project Management teams, Order Assurance, Sales, Sales Engineering, Network Provisioning, Materials, Dispatch, and Activations, etc.

Main Responsibilities:Assures the on time delivery of servicesDefines and executes on teams annual strategy and peformance goalsDelivers consistent quality by developing and maintaining an environment promoting excellence in operationsLeads team of professionals to ensure the rapid and accurate installation of ethernet services for new and existing clientsManages multiple external and internal resources to meet critical milestonesPossesses ability to escalate, track and resolve Service Delivery issues quicklyAggressively monitors provisioning and activation service performance of multiple vendorsEnsures team completes client communications on a regular basis, providing timely and accurate order delivery updatesAbility to foster positive relationships with internal and external clientsDemonstrated ability in team building and working across multiple organizationsAccountable for consistently providing high levels of customer service in a cost-effective mannerMust possess successful personnel management, including leading, developing, and corrective actionDevelops and implements strategies to achieve operational and financial objectivesMonitors, analyzes and reports on projected financial outcomesAbility to define and meet SLAs and KPIsAbility to analyze customer feedback and provide solutions to complex issuesMonitors and evaluates all business processes, making recommendations to increase efficiencyManages and directs all compliance of company policiesPerforms other duties as assigned by upper managementIdeal Candidate Profile:Strong verbal and written communication skills in English10+ years telecom experience required, 5 year management experience with direct reportsAdvanced understanding of the following technologies infrastructure, transmission and IPProactive in nature, works to identify ways to continually improve efficiency and resultsAbility to multi-task and adapt in a fast-paced settingAnticipates and analyses problems clearly and determines appropriate solution or alternativesProficient in the use of MS Word, Excel, PowerPointEssential Criteria:Candidate must be highly organized, proactive and able to function in a fast-moving environment10+ years telecom experience required, 5 year management experience with direct reportsAbility to multi-task and adapt in a fast-paced settingBachelor’s degree preferredExperience in IP Transit, DIA, SD-WAN, MPLS, VPLS, Ethernet, and Managed Service is requiredStrong background in provisioning and activation of transport/telecom services and data communicationsProject Management experience requiredMust have excellent verbal and written communication skillsProficient in the use of MS Office software suiteDesirable Criteria:Excellent interpersonal skillsEnthusiastic and self motivated with good organizational and communication skills in EnglishStrong team leadership and motivational skillsA sense of urgency and an ability to convey this to peers, management and suppliers alikeAttention to detail and highly structured approach to work managementAble to operate in a cross functional matrix-management environmentAbility to work to tight deadlines in a high pressure envioronment

Qualifications/Education:

Bachelor’s Degree or equivalent work experience required

Location:

Wash DC, Dallas, Austin Tx.

EEO Statement:

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

Posted Today Full time R0009515 About Us About GTT

GTT connects people across organizations, around the world and to every application in the cloud. Our clients benefit from an outstanding service experience built on our core values of simplicity, speed and

agility. GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking services. For more information on GTT (NYSE: GTT), please visit .