Account Manager

Account Manager - Workplace : The State of Maryland(Remote Work)

Account Manager - Workplace : The State of Maryland(Remote Work)

Amuza Inc. Maryland, United States

Job title: Account Manager (Remote) Full Time, Exempt Employee

At Amuza, we believe in supporting the scientific innovators of tomorrow. We work tirelessly to understand and adapt each piece of equipment to a researcher’s specific needs, turn feedback into optimization, and positively impact the quality of human lives.

We are seeking individuals who are eager for personal growth as part of the AMUZA team. The account manager position is responsible for sales growth from new and existing customers within an assigned territory for multiple product lines. The account manager will be the main point of contact with customers and will communicate their needs effectively by reporting to the supervisor. You will work closely with foreign suppliers to provide solutions for customers. Other duties may be assigned as needed.

This position will receive sales training by outsourced professional trainer once a week and product training and coaching designed for personal growth.

Please visit our site: https://crossing.pasona.com/amuza

Base salary: $58k or higher up to $130,000 depending on experience

• [Health, Vision, & Dental] A choice of national medical, vision, and dental plans.
• [Opportunities to Work Remotely and Flexibly]We welcome remote work arrangements and flexible work hours, subject to specifics of the role.
• [PTO]Sick pay and Paid Time Off are offered.
• [Retirement]Our SIMPLE IRA retirement plan provides company-matching contributions of 3% of your individual total earnings.
• [Home Office Setup]Your computer, monitor, keyboard, and headset are provided by our company.

• Remote work place has to be based in State of Maryland.
• Working remotely and visiting our HQ in San Diego, CA once in a quarter, or more especially during training for the first half year.
• Visiting our customer sites in the US is required. Travel frequency is about once to twice a month. One travel is about two to three days most of time.
• International travel may happen after training period to visit manufacturers, mostly in Japan.
• Consulting with existing clients as well as prospects in an assigned territory to understand their research requirements and provide solutions.
• Running sales process and quarterly goals (i.e. prospecting, qualifying leads and closing sales.)
• Building and maintaining relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate order fulfillment and to improve sales campaigns.
• Keeping accurate records on the CRM.
• Maintaining updated knowledge of a wide variety of company products and services.
• Resolving complaints and prevent additional issues by improving processes.
• Providing excellent customer service by acting as a client advocate with a focus on improving the customer experience.
• Providing on-site installation, training, and preventative maintenance of products to customers.

Applicant requirements

• Hands-on experience on HPLCs for at least one year as full time.
• Bachelor’s degree in life-science, chemistry, or equivalent. Masters Degree is preferred.
• Sales experience is not requited but plus.
• Excellent written and oral communication skills of English.
• Capablity of working independently to complete tasks on time.
• Possessing a valid driver's license.
• Willingness to conduct domestic / international travel independently including overnight travel.
• Ability to lift 40 lbs and walk 20 feet.
• Willingness to learn new product lines in a fast paced environment.

• Employment type

  Full-time

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