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Patient & Guest Relations Representative

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

Job Summary Serves as a primary contact to patients, family members, or visitors. Provides appropriate information regarding patients and loca. . .

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Posted on:
08/18/2022
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09/15/2022
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Material Handler

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

Job Summary Responsible for the receipt, control/inventory, and issue/disbursement of supplies and materials. Minimum Job Requirements E. . .

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08/18/2022
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09/15/2022
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Pharmacist

Posted on:
08/18/2022

Medstar Surgery Center

Sykesville, MD, United States

Job Summary Evaluates drugs prescribed by physicians for appropriateness of dose, therapeutic efficacy, allergy, drug interaction, and contrain. . .

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08/18/2022
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Environmental Services Aide II

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary Responsible for the appearance/cleanliness of the Washington Hospital Center. Cleans public, office, staff, and patient areas. . . .

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08/18/2022
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RN, Psychiatric - PRN

Posted on:
08/18/2022

Medstar Surgery Center

Leonardtown, MD, United States

Job Summary Assesses, plans, implements, and evaluates the nursing care of patients from admission, transfer or discharge while maintaining a. . .

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08/18/2022
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Unit Secretary

Posted on:
08/18/2022

Medstar Surgery Center

Washington, DC, United States

GENERAL SUMMARY Performs a variety of clerical support activities for a nursing unit. Ensures the timely, efficient, and organized flow of oper. . .

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08/18/2022
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Imaging Technical Assistant I

Posted on:
08/18/2022

Medstar Research Institute, Inc.

Washington, DC, United States

Job Summary Assists nurses, technologists, radiologists, and clerical staff in providing service and assistance to patients having procedures in the R. . .

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08/18/2022
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Saturday Coverage Needed

Posted on:
08/17/2022

Eyes On Eyecare

San Diego, CA, United States

Optometrist – Saturday and Fill In Coverage NeededAbout Our PracticeOrganized, friendly, and well run practice looking for the right optometrist to . . .

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Posted on:
08/17/2022
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09/14/2022
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Per-Diem Registered Nurse

Posted on:
08/17/2022

Mass General Brigham

Charlestown, MA, USA

Job SearchBasic Search||Job DescriptionDescriptionNursing assessment is completed accurately and timely in accordance with practice standards.Plan of . . .

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Posted on:
08/17/2022
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09/14/2022
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Patient Services Coord. II Per-diem

Posted on:
08/17/2022

Mass General Brigham

Boston, MA, United States

Job SearchBasic Search||Job DescriptionDescriptionPerforms all duties and responsibilities of a Patient Service Coordinator II.Performs all check-in a. . .

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Posted on:
08/17/2022
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09/14/2022
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Home Health, RN Per-Diem

Posted on:
08/17/2022

BRIDGEWAY COMMERCE GROUP

Coachella, CA, United States

Work when you want!!! Join our fantastic home health company. We are growing and looking for the best of the best nurses to care for our wonderful p. . .

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Posted on:
08/17/2022
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09/14/2022
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Home Health, RN Per-Diem

Posted on:
08/17/2022

Personnel Services Unlimited

Coachella, CA, United States

Work when you want!!! Join our fantastic home health company. We are growing and looking for the best of the best nurses to care for our wonderful p. . .

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08/17/2022
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09/14/2022
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Home Health, RN Per-Diem

Posted on:
08/17/2022

Crescent City Recruitment Group

Coachella, CA, United States

Work when you want!!! Join our fantastic home health company. We are growing and looking for the best of the best nurses to care for our wonderful p. . .

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Posted on:
08/17/2022
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09/14/2022
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Home Health, RN Per-Diem

Posted on:
08/17/2022

Lakeview Staffing Solutions,llc

Coachella, CA, United States

Back To List Home Health, RN Per-Diem Work when you want!!! Join our fantastic home health company. We are growing and looking for the b. . .

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Posted on:
08/17/2022
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Home Health, RN Per-Diem

Posted on:
08/17/2022

Retail Options

Coachella, CA, United States

Back To List Home Health, RN Per-Diem Work when you want!!! Join our fantastic home health company. We are growing and looking for the b. . .

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Posted on:
08/17/2022
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09/14/2022
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Patient & Guest Relations Representative

Medstar Surgery Center

Washington, DC, United States Salary : $ 12.67 per hour Apply Now
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Job Type: Per Diem

Category: Lodging

Key Skills:

training Internship - <p>if You Make Hearts Beat Faster, Your Own Has To Be In The Right Place. Key Skills

  • Guest Service||microsoft Office Suite||Information Technology||Philosophy||Walking

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  • Job Summary
    • Serves as a primary contact to patients, family members, or visitors. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations. Seeks to solve patient/guest problems and/or complaints or escalates to other personnel when needed. May be responsible for the issuance of identification badges to associates, vendors and contractors. May receive, prioritize and dispatch emergency and non-emergency calls for security services. Patient and Guest Relations Representatives are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work “off-shifts.” These functions are performed in accordance all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures and standards.
  • Minimum Qualifications
    • CONSIDERATION WILL BE GIVEN TO AN APPROPRIATE COMBINATION OF EDUCATION/TRAINING AND EXPERIENCE.
    • Education/Training
      • High school graduation or equivalent
    • Experience
      • 1 year of job related experience
    • License/Certification/Registration
      • NA
    • Knowledge, Skills & Abilities
      • Verbal and written communication skills. Strong interpersonal skills. Organization and the ability to handle rapid multi-task situations. General office experience strongly preferred. Basic computer skills preferred.
  • Primary Duties and Responsibilities
    • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations
    • Welcomes patients and visitors to the hospital. Provides information and directions to locations throughout the hospital for patients and guests
    • May coordinate transportation services and/or escorts patients/visitors/staff as necessary. Accesses computer terminal for patient information regarding admissions, transfers, and discharges
    • May issue photo identification badges to associates, vendors and contractors.
    • Oversees the entrances to the facility, offering assistance and services as guests enter. May assist with parking (valet parking, distributing discount parking coupons, and validation for free parking)
    • May arrange overnight accommodations within the hospital. Checks guests in/out, collect money for accommodations, make deposits, provide/arrange guest services such as wake up calls, rides/directions to various locations, and escort service. May also arrange for overnight accommodations at local area hotels
    • If assigned to a specific department, monitors the waiting areas, interacts with doctors, family members and patients. Provides coffee, answers questions, and seeks to resolve difficulties/issues or sees that they are resolved
    • May take patient and visitor complaints; resolve simple complaints; refers complicated complaints to patient advocates, supervisor and/or affected department(s); and assures follow-up
    • May orient volunteers to staff the information desks located throughout the facility
    • Monitors appearance of lobbies, waiting areas, elevators, and entrances
    • Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams
    • Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
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