Technical Analyst

Description

Introduction

Do you have the career opportunities as a Technical Analyst you want with your current employer? We have an exciting opportunity for you to join Lakeview Regional Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.

Benefits

Lakeview Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Technical Analyst where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

This role will respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer service support experience for facility users.  This role will also analyze and provide hands-on support for simple to moderate inquiries.  Wil require logging and tracking problems, reviewing incident system and maintaining documentation for each incident or request and escalate complex problems to the next level of support per documented procedures.  The Technical Analyst will also aid and train users on company and facility technology.

What qualifications you will need:

• Bachelors degree in Information Systems or a healthcare-related field is preferred
• 2 years of broad technical experience preferred
• A+ and Microsoft Product certifications are preferred
• Must be able to successfully complete established competencies for the position within designated probationary period
• Work Schedule:  Full Time Day Shift

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Lakeview Regional Medical Center is a 165+ bed full service, acute care hospital. We have provided inpatient and outpatient healthcare services to St. Tammany Parish residents since 1977. Our facility provides advanced, medical and surgical technologies. We give personalized patient and family-based care in a safe, suburban community. These values are the keys to nurturing staff and patient satisfaction. By joining our team you contribute to the positive culture of the hospital. Our teams impact the well-being of patients, their families, our colleagues, and your job satisfaction. Learn what our commitment to patient satisfaction, service excellence and professional expertise can do for your career.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Technical Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.