We have multiple openings for Life Insurance Sales Specialists. The Specialists will develop new business, enhance the digital shoppers’ experience by reaching out to hand-raisers by phone, email or chat, and back up Life Insurance Professionals. Opportunity to evolve to a Life Insurance Professional based on performance and personal goals.Responsibilities include:Engage with digital shoppers in real time using Click to Chat or Click to Video. Accelerate and enhance the digital shoppers’ purchase journey by providing information on: SBLI products, best practices for defining basic coverage needs, the difference between whole life and term life insurance, how the decision process works at SBLI, and how to efficiently navigate the application site.Provides sales activity follow-up back-up for ‘out-of-office’ Life Insurance Professionals.Provides sales line overflow back-up when no Life Insurance Professional is available for an inbound new business call.Makes outbound phone calls for LIP and makes sales to designated leads for automated campaigns such as:Yearly Renewable Term CampaignRetention Program (Overflow)Policy Anniversary NotificationBirthday WishesOtherSupports business processing communications including:Follow-up on outstanding Accelerated Underwriting Telephone Interviews, Para-medical exams, Electronic SignaturesFollow-up Underwriting update telephone calls to proposed insuredsExperience Required:College degreeInternal and External Customer Service skillsExcellent communication skillsBasic knowledge of life insurance products, the underwriting process, and industry protocols preferred but not requiredLife Insurance Licensed (or willingness to pass exam upon hiring)Telesales experience preferredOpen office environment Life Insurance Solutions Center in Woburn (non-telecommuting)Ability to work schedule of 37.5 hours per week with limited overtime including some evening and weekend hours
Local Candidates only. No relocation or sponsorship available.